Propensity International is an Australian owned Software Developer & Systems Integrator, with its head-office in Sydney, and branch office in Melbourne, that has traded since 1997.

In 2001, Propensity transformed from a pure Professional Services business model to one that focuses the team’s expertise on software product development, Systems Integration using our own middleware products and business application deployment.

Today, Propensity’s core business is built around our WEB based workflow, campaign management & middleware software. With our professional services team providing integration of sales/marketing with traditional IT applications (including links to existing CRM & ERP) and your Call Centre front of house.

“Of all the challenges facing modern enterprise, enhancing the customer experience stands out as the fastest, most efficient means to improve corporate image and market awareness. This is the surest path to increased and sustained profits”

(Paul Davidson – MD Propensity )