News
- November 2009
Propensity to sell hosted Siemens unified comms..
Propensity International has announced it
will offer Siemens’ OpenScape unified communications product as a
hosted service from next year under a deal announced today. It was
the first commercial hosting agreement to be signed in Australia for
the software, according to Siemens’ enterprise communications group.
- April 2008,
Gartner - Alternative Delivery Models for Communications by Eric
Goodness, VP at Gartner. Communications as a service (CaaS) is
an alternative software-based delivery model for IP telephony and
unified communications services, where business users secure a
utility-based pricing model ....
- February 2008
Microsoft Serves it up for Labor
The Queensland Public Sector Union (QPSU)
took part in the campaign, using its call centre and campaign
management facilities to identify swinging voters and encourage a
vote for Labor. In the week leading to the election, the QPSU called
about 25,000 members. To handle such a campaign, the union turned to
Propensity International to vary the size of its outgoing call
centre from 15 and 60 seats - using voiceover IP software on office
PCs ...
